Hi - been having a lot of problems since Friday, but can't seem to load the game at all right now. Seems to be server issues? Has been affecting other London and South of England friends.
I am having similar issues (but live in Australia).... Was able to get into the game for just a minute for it then said "haven't heard from game server in awhile" and now cant get back in (on top of trying for an hour last night)... I played this time yesterday fine, not sure why I am now having this much trouble. Did all the tests (and have now sent in a report), plus clean/deleted everything out and checked for updates, as well as tried in different browsers... Hopefully it gets worked out quickly!
I am having problems too, and also live in Australia. I can get on for short periods at a time, but everything is extremely laggy, then I get the reload message. I have sent the error report off and like, Bumblebeez, have tried different browsers, cleaning my cache out, and making sure I had the latest versions of things. It is getting very frustrating, as things worked without problems only a few days ago.
Thought I would pop back in to mention that it seems to have cleared up for me. Yesterday I got on but with lag, today got on and no lag! So fingers crossed it was just bad connections that have since come good! :)