Topic

Cannot get into game server

Hey, I just got an account 3 or 4 days ago and it still wont let me into the game server. Whenever I "enter the world" it goes to the world flash animation and says unable to connect to game server. I've tried using multiple web browsers such as firefox and chrome. I also have no firewall that could mess it up. I realized that multiple people have had the same problem. Any help would be greatly appreciated. 

Posted 14 months ago by Kaylus Subscriber! | Permalink

Replies

  • Check this page, can you please?

    www.glitch.com/help/test/
    Posted 14 months ago by kevbob Subscriber! | Permalink
  • Thanks i ran the test and it said everything passed. However, I tired entering the world and still couldn't get in. But the second test showed an error on one of Game servers. I went ahead a sent the report. Hopefully this will fix the issue. Thanks a lot. ^_^
    Posted 14 months ago by Kaylus Subscriber! | Permalink
  • Well the tests are passing but I still cant get into the server. I dont have a firewall. Would there be anything else that would be blocking me from the server???
    Posted 14 months ago by Kaylus Subscriber! | Permalink
  • The lag on one of the ports was especially bad both times; that may be a cause. We have added one more check in the self help test, would you mind running it one more time (make sure you give it time to complete) and add the results as an update to one of your cases please? I will see it.
    Posted 14 months ago by kevbob Subscriber! | Permalink
  • Alright I put up the other test as an update to the previous case. You're right that one port is lagging something awful. 
    Posted 14 months ago by Kaylus Subscriber! | Permalink