Topic

Password?

I sent a message to ask this but I thought it might get more attention here.  Maybe you know the answer.

In My Account, there is an option to change my Password.  I don't actually have a Password.  I have the Code I was given for the Alpha test.  I clicked on "Change Password" to get a "new" Password and was asked for my "old" Password.  I entered the Code and that was not accepted.  Do I need a Password?

Posted 19 months ago by Brib Annie Subscriber! | Permalink

Replies

  • After you enter the code, isn't there a page where you have to enter your email address and a password? Maybe that's what it's asking for?
    Posted 19 months ago by Millie Subscriber! | Permalink
  • Hi Brib -  after the secret-code page there is in fact a page where you enter the e-mail that you signed up to play Glitch with and a password. If you are not seeing this page and yet are here , it is because your browser/computer is storing this information for you and automatically entering it, so you never see it unless you clear out your cache/cookies. 

    Edited to add: Yeah I never sign out either, right now I'm wondering what this exit survey is but refuse to leave because I won't be in world anymore.... will try later on the laptop thing as signing into just the forums and back out shouldn't effect that .... 
    Posted 19 months ago by Divine~ Subscriber! | Permalink
  • Sounds to me like she never signs out, so she doesn't ever get the email/password page. 
    I don't usually sign out, but I do have to go back to secret code and email & password pages when I clear all cache and cookies.
    Posted 19 months ago by JW Subscriber! | Permalink
  • The only time I ever see the password is when I sign on on a different computer, or on a different browser (using FF and Chrome at the moment)
    Posted 19 months ago by Momo McGlitch Subscriber! | Permalink
  • The exit survey is the white screen you get when you sign out of the game world, when the game is actually open.  It asks three random questions from a short list of possibilities, and asks you to rate your experience on a scale from one to five.  The questions are things like, "How likely would you be to recommend this game to your friends?" or "How excited are you about Glitch's potential?"  It is so repetitive that at this point I often click "Done" at the bottom without rating anything.
    Posted 19 months ago by glum pudding Subscriber! | Permalink
  • @Glum - darn I've been missing something by never leaving. Now I have a use for this tiny little thing with the rearranged keys ....
    @Brib - There is in fact a password retrieval system in place on this sign in page we never see, just so ya know ;)
    Posted 19 months ago by Divine~ Subscriber! | Permalink
  • Thanks!  I never do sign out of the site.  With no PW, I was afraid that the Code might not work anymore and I couldn't get back in.   Such silly worries one gets.
    Posted 19 months ago by Brib Annie Subscriber! | Permalink
  • The exit survey doesn't appear if you simply exit the tab or browser that the game is in. It appears after you click "Exit the World" from the drop down menu in-game.

    It doesn't have anything to do with signing off of beta.glitch.com.
    Posted 19 months ago by Millie Subscriber! | Permalink
  • Thanks All!  I finally got my PW!  It was a little scary to log out (Panic!) - LOL!
    Posted 19 months ago by Brib Annie Subscriber! | Permalink