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### Topic

#### can't enter the world...

Hi.
Played this morning. (I got to participate in street projects for the first time!)
But now I can't "Enter the world..."
82% of Koumbahm Bahm loads...then freezes.
Any advice? Is the relevant to the new street?
Thanks,
Cat Lightning

Posted 13 months ago by Cat Lightning | Permalink

### Replies

- Looks like you got in after and moved to another street, Cat- better? (But, you also opened up a help ticket before this, you can follow up with those too. :)
  Posted 13 months ago by kevbob | Permalink
- i just got kicked out of the system and now it says "missing plugin" when i try to refresh/re-enter! What does that mean!? :(
  Posted 13 months ago by Beans, Obviously | Permalink
- Close the browser, reopen it and try again, Beans, Obviously. It's generally just a miscommunication betwixt client and us that restarting it usually fixes.
  Posted 13 months ago by kevbob | Permalink
- okay, i'll try that. Thanks!
  Posted 13 months ago by Beans, Obviously | Permalink
- that worked!!! thank you!
  phew. it's pathetic how stressed i just was about that.
  haha.
  Posted 13 months ago by Beans, Obviously | Permalink
- Thanks for the reply, kevbob!
  Yes. I was able to load Koumbahm Bahm successfully when I got home (on a different computer). Now...this morning...I ran around Ur for a little bit. I asked the Streets Group where the fun was at. I walked to Mincedoathe Formation...and now I'm stuck at the street-loading screen.
  It froze at 82% loaded too.
  I've updated my Adobe Flash Player. Any other ideas?
  If you can stick me back at Jolkan Jank, I'll avoid the new streets from now on.
  What am I doing wrong?
  Thanks,
  Cat Lightning
  Posted 13 months ago by Cat Lightning | Permalink
- Can't enter the world at all changed streets in Alakol
  and *bam* the game didn't feel like loading anymore.
  This time a couple of refreshes/complete browser restart/computer restart etc. (whatever else is in the help FAQ) didn't work.
  So now I guess I'm stuck.
  Posted 13 months ago by Nutty | Permalink
- Did you send in a Self-Help Test yet, Nutty? At the bottom of that page, there's a link you can click to send the results to TS to help figure out what might not be working.
  Posted 13 months ago by Millie | Permalink
- yeah I did but thank you :).
  after about 40 min or so I could finally re-enter the world. :)
  yay.
  Posted 13 months ago by Nutty | Permalink