Hi, I completed my quest in under two minutes & it won't complete. It says that I am already doing the task but the timer doesn't show up so I can't click 'Try it.' I am thinking that this must be a bug.
zempf- try it again, I just reoffered it to you. We've got a bug open to get a timer showing again.
Note: I also had it greyed out, but just went through the disassemble/assemble sequence. I'm pretty quick with this having built and tore down a lot of machines, so I got the credit right away. So, it looks like we are "silently" starting the timer once you start the build/tear down process, so if you don't get it right away, try it again later, and I bet you'll get fast and get the credit.
I have the same problems for one of my quests. I contacted a dev about it, and after some time came to the conclusion that it is a bug that will be fixed soon? Thank you, dev (you know who you are!) I was offered to 'Try it again' after the dev "reset" the quest, but my rock said that I was not supposed to be there (For the quest, I was TP'ed to a place). It is the De-Embigafy quest with Mr. Hairball.
My "try it" button also greyed out, so I just did it without the timer. By my surprise, the quest was finished. Was that a bad idea?
You can't do this in a community room.
For a faster response, if you need this quest reset, ask in Live Help. There's usually a staff member or someone there who can contact staff to reset it for you in a matter of moments.
I am also having this problem. I kept assemling/diassembling the machine, and wasted almost a whole day's energy on it, before I gave up and came to the bugs forum, only to find out I'm not alone. So very aggravating!
AtomicGlitterBomb- As Zany Serendipity said, we do recommend using Live Help channel when we can reset it for you right away; or you can open a help case either through that link or the in game bug report button. (I reset yours, but if anyone reads this after, please let us know while you are in the game, and we can do it While-U-Wait.)