Topic

Can't remember password, don't want to sign out

I've been playing since alpha, and although I do know my original "secret code", I don't just now remember my password (and the "secret code" doesn't work as my password).  I'm signed in still, but want to be sure my password is something I remember.  I checked the Help page about forgotten passwords, and it asks me to click a link "below the login area"... but when I'm already logged in, there is no such link.  I do not want to sign out, for fear that I won't be able to sign back in again.

What is the right way to get a password reminder or set a new one, if you are signed in but can't remember the current one (and don't want to sign out)?
(Thanks!)

Posted 13 months ago by Eleanor Rigby Subscriber! | Permalink

Replies

  •  I checked the Help page about forgotten passwords, and it asks me to click a link "below the login area"

    You can use another browser which is not logged in to the game to access it. If you are using Chrome or Firefox, you can use them even if you are logged in to the game by opening an Incognito Window (in Chrome) or in Firefox, 'Start Private Browsing'

    Chrome:
    www.google.com/support/chro...

    Firefox:
    support.mozilla.com/en-US/k...

    (Also, we need to make a couple changes regarding secret code process, not really used any more.)
    Posted 13 months ago by kevbob Subscriber! | Permalink
  • Thanks, that worked. (I should have figured that out myself, duh!)
    Posted 13 months ago by Eleanor Rigby Subscriber! | Permalink