Topic

No indicator for help ticket response

there used to be an indicator that displayed Help (1/1) when you received a response to your help ticket that doesn't appear now, for me at least.

Posted 10 months ago by Fur Subscriber! | Permalink

Replies

  • If the case was marked resolved on our side, you won't see the (1/1)

    You can view all your past responses here if you find one that you want to add more information to or find any other status:

    www.glitch.com/help/cases/
    Posted 10 months ago by kevbob Subscriber! | Permalink
  • oh thanks. it's difficult to know when your ticket has been responded to though :(
    Posted 10 months ago by Fur Subscriber! | Permalink
  • We send you emails too.
    Posted 10 months ago by kevbob Subscriber! | Permalink
  • Hehe yep.Sometimes you reply and it gets hit resolved, but whatever.
    Posted 10 months ago by Rook Subscriber! | Permalink