Topic

Disappearing Auction House Items :(

I have already sent in a bug report, however,

I wanted to see if anyone else out there, could have SWORN they had something for sale, and they never got the currants for it when it sold. If you feel like this has happened to you, please post your story here.

I have felt like this has happened to me on numerous occasions, but I deal in such high volume, that I was never able to prove it. 50k in roasted pepitas never showed up, 100k in party packs never showed up, 20 in paper never showed up, 15k in cherries never showed up, among countless other items as well. 

So just about an hour ago, I listed some shovels.... whoops, listed the shovel I keep for myself! No big deal, just cancel one of them and go on my way. Until I get a message saying that my shovel can't be found in the auction house, even though, I was just looking at it on the Auction House, in order to cancel it. So, I cancel a couple a more and get the same message. 

Then I have a guide from the Live Help tab attempt to buy my last remaining shovel, and as it turns out, he gets a message too, saying that it couldn't be found..... So......... lets recap:

1. I had 5 shovels in inventory
2. I put 5 shovels on the AH
3. I cancelled 4 shovels from AH and they never came back to inventory
4. Guide from Live Help buys my last shovel
5. Guide gets message saying my shovel can't be found
6. During this time, no currants or sales come to me, and my shovels are completely gone.

Finally, some maybe saying.... 'C'mon, its only 5 shovels, put a bug report in and move on'  which I could understand... however, as stated above, this is well over 200k of currants for me, which is a big big deal to me! Ok, enough of me talking, if you feel that this has happened to you, or if you have seen this message before, feel free to comment! 

Thanks!

Just noticed that 20k of sno-cones are gone and 50-100k of nutmeg, hot pepper, mustard, ginger, saffron i made and listed are no-where to be found as well.....

Posted 14 months ago by Hoodjack Saken Subscriber! | Permalink

Replies

  • .
    Posted 13 months ago by Jamie♥ Subscriber! | Permalink
  • The problem that I have is that whenever I cancel an auction, or it expires, the object does not go back to my inventory.
    Posted 12 months ago by Sir Palmer Subscriber! | Permalink
  • Sir Palmer, have you checked your Mailbox?
    Posted 12 months ago by TomC Subscriber! | Permalink
  • Sir Palmer, check a mailbox when you are in the game next- if the Frog can't get to you in a specific location, it is sent to mail. I see what appears to be those items being held in your mailbox. If you don't see it, please open a help case here.

    We made some changes to some auction behavior in general since the original post, so specific auction problems of this sort are better handled in help cases opened.
    Posted 12 months ago by kevbob Subscriber! | Permalink