Topic

Staff Topic

Refunding Brain Capacity Upgrades

We are in the process of issuing refunds for brain capacity upgrades purchased between now and launch. (You'll only get refunded if you actually bought some.) You'll know when it happens to you because your iMG total will go up and you'll get a mail saying that it happened :)

Prices are now a bit lower across the board (though not that much) and the jumps between tiers are not as dramatic. The wording of the cards has been updated to explain their purpose a bit better. The pricing bug present in the initial launch is fixed (though we just found a new one which results in fractional pricing in some cases … argh!) The limit of 60 is now properly enforced.

Things to note:

• Prices go up steeply as your brain capacity increases (though now they also flatten out at the very top end)
• The larger denominations are always better priced per unit of capacity
• Purchasing capacity does not effect skills you have already started learning (but it will in the future)
• You will have to re-deal to see the new prices if you have brain capacity cards in your hands
• The newly redesigned skills page now shows your current brain capacity
• As before, you can see your upgrade card purchase history on your upgrades page (yes, this will be made better in the future)

Posted 7 months ago by stoot barfield Subscriber! | Permalink

Replies

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  • I was at level 3 when the switch to imagination happened, and I'm only level 10 right now.  I've just finished up teleport 3.  I don't really see why I'd need teleport 5 to really enjoy the game right now, because, seriously, I'm already having a blast!

    Of course, I'm sure our experiences and goals are different.  I'm just pointing out that even though two Glitches might be at the same level, or close, it doesn't mean they are having the same problems. ;)
    Posted 7 months ago by Cephalophoria Subscriber! | Permalink
  • Happy to report that I'm using IE8 and I can see the skills page!
    Posted 7 months ago by Mollie Subscriber! | Permalink
  • Only thing I think I'd prefer to see, are the icons that the skills used to have on the actual chart, even if they're smaller and centered inside the light green/blue/dark green/white squares. It made it easier to know the skills at a glance. Now they all look the same except for the letters, and those just make me think (evil, right? :P). Anyhoo.. it's minor. Other than that, I really love the new skills page!
    Posted 7 months ago by Little Miss Giggles Subscriber! | Permalink
  • OK, I wrote too soon.  I got my refund and now I have to buy all those cards back.  So, now I've got a 28% penalty (25/20 skills), and brain capacity increases just wouldn't show up in my available cards!  I spent all my iMG anyway.  Frustration is the spice of life, after all!
    Posted 7 months ago by Cephalophoria Subscriber! | Permalink
  • Be sure to use your free reshuffle if you started out with a bugged card. You'll know it's bugged if it has a clean set of zeros in the cost.
    Posted 7 months ago by Rook Subscriber! | Permalink
  • Hey thank you Millie for the links but since Tiny Speck admitted they made a big bug, those data are not accurate, it's old lists that the players discovered themselves and took time to post in the forum but not the correct ones. 
    Since the choices are random on the cards, I don't see why it would be an issue for Tiny Speck to post the official ones.
    Posted 7 months ago by Miyoko Magic in SL Subscriber! | Permalink
  • Sorry they aren't of more use to you atm, but they *are* works-in-progress :) As players figure out the new cards, they'll be added to those tables. And remember, it's only the Brain Capacity cards that TS said they messed up; the data for the rest of the upgrade cards should still hold true.
    Posted 7 months ago by Millie Subscriber! | Permalink
  • I believe TS said that the cards will be in the encyclopedia eventually.
    Posted 7 months ago by Little Miss Giggles Subscriber! | Permalink
  • Hi Stoot, thank you for the upgrades! The changes in the past week are fantastic! I do miss the cute icons we have for the skills though! The skills page feel dry and uninviting now. ):
    Posted 7 months ago by Bunnieboo♥ Subscriber! | Permalink
  • @Bunnieboo: but but the cute icons are bigger now!

    @TS: Thanks for the grub.
    Posted 7 months ago by M<3tra, obviously Subscriber! | Permalink
  • Nice job on the skills page; the new appearance reminds me of a periodic table.

    It's also nice to have the brain upgrade iMG back. Although "99/37 Skills, 2062% time penalty" looks bad, I guess it won't matter until there is a batch of new skills to learn.
    Posted 7 months ago by Janitch Subscriber! | Permalink
  • Wow.. thank you so much for taking the time to reset all of the players that had purchased the upgrades at higher prices.. thanks for the awesome stew bonus gift.. and thanks for a better explanation of the process and the cards! I was way impressed, Stoot, that you took the time to write the explanation yourself :) 
    Posted 7 months ago by tuqui Subscriber! | Permalink
  • Do the refunds typically come after you've received and checked your mail? I have the 5 Awesome Stews and decreased brain capacity, but no refunds--my iMG is still at the 4700s. Apparently 7 upgrades were refunded I was supposed to get back 15125 iMG.

    If it helps, right before I entered the game, I got a warning that Flash can't save files locally (really weird), I can't remember exactly what it said. I closed it the tab and restarted the game, and it didn't show again. And now every time I start the game I get error #1023:

    [UncaughtErrorEvent type="uncaughtError" bubbles=true cancelable=true eventPhase=2]

    Chrome, Flash version 11.2.202.235.
    Posted 7 months ago by Liridona Subscriber! | Permalink
  • The refund should have come at the same time the mail was *sent*, not when you read it.  Did you maybe buy upgrades in between logging in and checking your mail?
    Posted 7 months ago by Fnibbit Subscriber! | Permalink
  • Not at all. And looking now, I still have the same amount of iMG.
    Posted 7 months ago by Liridona Subscriber! | Permalink
  • Glad this issue was sorted out fairly quickly! Though I logged on this morning to find that my current skill timer increased by 24h... I was so close too T_T
    Posted 7 months ago by Spirit of Xanadhi Subscriber! | Permalink
  • wow that was a nice surprise when i logged in, thanks x
    Posted 7 months ago by ❧ℜook❧ Subscriber! | Permalink
  • Very nice surprise this morning and thank you so much for recognizing it and posting it so early on....now, to figure out what I'll need.  Thanks you guys are the best.
    Posted 7 months ago by AlmostSilver Subscriber! | Permalink
  • Whoa... I currently have in hand two +5 Brain Capacity cards for 53,415i each. I was holding out for three +5s. ^_^
    Posted 7 months ago by Mal'akh Subscriber! | Permalink
  • @stoot

    If you had all BL skills at switchover, you should have a capacity of 37 (same as the BL V).
    I had all the BL skills, but my capacity is at 32 currently?
    Posted 7 months ago by unfinitydesign Subscriber! | Permalink
  • I also had all BL skills and have a capacity of 32 :(
    Posted 7 months ago by >^.^< Subscriber! | Permalink
  • Thank TS for the foods in the mail...you didn't have to do that...and thank you for my refund.  Promise to be careful and read before I leap.  Again, thank you, very nice touch.
    Posted 7 months ago by AlmostSilver Subscriber! | Permalink
  • I too had all of the BL skills learned, but only have a brain capacity of 32.
    Posted 7 months ago by Shwan Subscriber! | Permalink
  • I wonder if the brain level of 32 has anything to do with level? You have to be above a certain level to get the full 37? Anyone with a level, say higher than 30 have this problem?
    Posted 7 months ago by Tibbi Subscriber! | Permalink
  • thank you!  also like that i know what my current capacity.  

    that being said...this is hilarious.  time to upgrade my brain capacity.  
    96/37 Skills

    Tibbi - my brain capacity is 37, I'm a level 31 and learned all the BL skills.  
    Posted 7 months ago by Airya Subscriber! | Permalink
  • Strange... I seem to be paying -more- for each unit of upgrade than before now, I thought they were supposed to be more affordable?

    At capacity of 41, before the fix it cost 57,000 for a +3
    Now at capacity of 41 again, it's costing me 63,551 for +3. Still pretty substantial!! :S
    Posted 7 months ago by Spirit of Xanadhi Subscriber! | Permalink
  • Since you mentioned the new skills set up here I thought this might be a good place to talk about it. The new skills setup isn't working on my iPhone anymore. It works but you can only see the left column and it won't scroll over. I don't have a lot of time to play the game but I love taking a break here and there and keeping up with my skills on my phone. Sorry if someone has already mentioned it!

    Thanks for you time :)
    Posted 7 months ago by Eienni Subscriber! | Permalink
  • Yeah, I don't think I got my full refund either. But it is a bit hard to tell.
    Posted 7 months ago by Kgummy Subscriber! | Permalink
  • I was level 27 before the switch, 21 after that. I had the BL skills maxed out and I got brain capacity 37 out of it, as well as a few speed learning cards (up to III in each category, I think).

    Perhaps if you were really low level before, you could not have enough iMG after the conversion to get all the brain capacity cards for your BL level. Remember, they were not given out for free, their cost had to be deducted from the iMG total calculated at the point of the switch.
    Posted 7 months ago by Ferozstein Subscriber! | Permalink
  • "Yeah, I don't think I got my full refund either."

    If you think there is something amiss, please open a help case in which we can check.
    Posted 7 months ago by kevbob Subscriber! | Permalink
  • Xanadhi Starfish: they won't be cheaper at every tier, but since the tiering is much smoother they also won't jump up as fast. Overall, it'll be around 45% cheaper to max out, but a lot of the reduction is at the very high and very low ends: the middle part (25-50) is close to the same.
    Posted 7 months ago by stoot barfield Subscriber! | Permalink
  • Should we open a help case for the missing 5 slots of brain capacity?
    Posted 7 months ago by >^.^< Subscriber! | Permalink
  • ^
    What >^.^< said.
    I only have 32 brain slots, yet I had BL5.
    Posted 7 months ago by Cure Subscriber! | Permalink
  • So...if one buys a brain card now, will shave time off a skill they're in the process of learning?
    Posted 7 months ago by Biff Beefbat Subscriber! | Permalink
  • @Biff Beefbat The OP says no.
    Posted 7 months ago by Millie Subscriber! | Permalink
  • Ah, I see.  Thanks, Millie.

    I didn't notice the time and had this post confused with the other one that said refunds and such might happen "in the future".  The future is now for that post.

    I suppose the future is also now for this one, although to a much more impatient degree.
    Posted 7 months ago by Biff Beefbat Subscriber! | Permalink
  • I will treasure the Awesome Stews forever
    Posted 7 months ago by Taco Assassin Subscriber! | Permalink
  • I do like the new layout of the skills page. My only complaint on it, being someone of a bit aged in years and difficulty seeing, is that the "Learned" and "Learnable" be of a more different shade. It is difficult for me to tell which are which at a glance. Unless I mouse over, I don't know which are which. Perchance putting the "Learned" in a much darker shade would work a bit better.
    Just my humble opinion.

    edited to add:  Ah I notice now that the "Learnable" skills do have dark letters in them. The ones needed more requirements are lighter. It is a little easier to notice than first glance. My apologies.
    Posted 7 months ago by UnegaWahya Subscriber! | Permalink
  • Got my awesome stew & it was, well, Awesome.  THX  Still working on understanding my 'brain capacity' though.  Oh, sorry...  that's my Real Life.  But just in case I missed it somewhere. . . 37 out of ??   Oh- that's skills learned 
    You guys are great
    Posted 7 months ago by Mystbecky Subscriber! | Permalink
  • Thank you so much for the refund and stew's !!! You guys (and gals) are the best!!!!
    Posted 7 months ago by Princess Zircon Subscriber! | Permalink
  • Thank you for the do-over!  The refund and stews are very much appreciated.  <3
    Posted 7 months ago by Christine Subscriber! | Permalink
  • 69/37 Skills.
    wat
    Posted 7 months ago by Volkov Subscriber! | Permalink
  • thank you for the refund.. I must do more reading around the threads to see these explanations you all mention (unless theres a nice conveneient place somewhere that mentions all the the explanations in 1 place? ) - so that i can try to understand the brain capacity thing better.
    Posted 7 months ago by serenitycat Subscriber! | Permalink
  • The refund was handy, although I've yet to see another brain upgrade since then. I've only got Transcendental Radiation 2 left to learn though, so I'm not in a great hurry. I might have preferred it as it was, but these things happen.
    Posted 7 months ago by Anaglyph Subscriber! | Permalink
  • Hey Volkov: Try this one on for size: 99/40
    Posted 7 months ago by RJStormRider Subscriber! | Permalink
  • So I didn't get my 540,000 XP back !!!

    My help case hasn't had a response back for more than 4 days besides 'we'll look in to it'.

    I know they're busy so I don't mind waiting it's just frustrating that I had 400k something then opened the message and didn't get my imagination back.... :(
    Posted 7 months ago by katykicker Subscriber! | Permalink
  • Expect the skill tree to evolve. For example, we still can't craft / collect beer or honey. So I would advise against getting every skill just because it is there [which is different from "just because you want to" :) ]
    Posted 7 months ago by Sturminator i` Subscriber! | Permalink
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