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### Topic

#### Unable to 'enter the world'

I can sign in and use skills page but when I click 'enter the world' it loads but only as far as showing empty chat panels. I've recently upgraded to FF4 and Flash 10.2 something. But was playing with the same combination on a different PC earlier today with no problems.

Posted 20 months ago by Emu | Permalink

### Replies

- Hi Emu- I saw one error logged when you tried to get in; when you can get a chance, can you clear browser cache and try again if you have not yet?
  Edit: And I saw you in game later. :)
  Posted 20 months ago by kevbob | Permalink
- Emu, I have a similar problem through a proxy - on the PC I can access the game, but when I try n the Mac I can only access the website, and skills, but not the game itself. Very odd.
  Is it 2 different PCs you are using or PC and Mac like me?
  The Mac just refuses totally to connect to the game, must be a port setting, but no idea why the PC deals with it ok.
  Posted 20 months ago by riscy | Permalink
- Hi kevbob, I got a message from our network provider saying they had a big slowdown on the ADSL about 8:30 last night so that could have caused the problem maybe. This morning as you saw I got in ok straight away. (Sadly no time to play though!)
  Riscy, I am using 2 different PCs - one is a browser station at work (I persuaded them to upgrade the browser and Flash so now it's the latest!) and the other is my PC at home. The work one is IE8 and Flash 10.2 something, home is FF4 and the same version of Flash. We have a Mac, I'll see if I can get in and play next test. But this is at home and we have a wireless network, don't know if that makes a difference.
  Posted 20 months ago by Emu | Permalink