As of this test, we will be introducing a new way to help players with their questions in Live Help. Guides!
Guides, like Greeters, are player volunteers who want to help their fellow players in the world of Glitch. More specifically, Guides will be making sure we can get answers to all the questions asked in Live Help, both quickly and correctly. You'll know who they are because they'll have a "Guide" tag in front of their name in Live Help.