Topic

Problems entering & moving between streets in Ix

I've been having problems in Ix lately that I never used to have.
Moving between any streets is very very slow & I get connection time outs, flash crashing, invalid token errors & disconnections from the game server.  Not sure if anyone else is experiencing anything like this!?

The worst for me is Guillermo Gamera Way.  Baby Steppes & West Spice are the least problematic. 

It's very frustrating as I love Ix & gathering spice, & I used to be able to whizz around there in no time. At the moment I don't even dare go to Ix most the time unless I have a lot of time spare & am in the mood to deal with all the issues.   I hope the problems can be resolved.  

Posted 12 months ago by Errata Stigmata Subscriber! | Permalink

Replies

  • Yep, we do get reports of problems by some players in this area, and Guillermo Gamera. Right now, we don't have a solution but it is something we are aware of. 
    Posted 12 months ago by kevbob Subscriber! | Permalink
  • I rarely go to Ix because I'm guaranteed to crash.
    Posted 12 months ago by Berry Goode Subscriber! | Permalink
  • We could use some more error reports in the game of this happening. If you find yourself there, or better yet, can just go there purposefully and replicate the same experience- please click the bug icon and generate a help case for us so our client guys can go over it.
    Posted 12 months ago by kevbob Subscriber! | Permalink
  • Thanks! 

    I've tried using the debugger version of Flash, but that creates problems for me in the rest of the game (lag, problems entering, crashes, ugh!), but when i have the fortitude/time to deal with the Ix issues again I'll definitely click the bug icon & generate a case when problems undoubtedly arise.  Oy!
    Posted 12 months ago by Errata Stigmata Subscriber! | Permalink
  • I have an idea - as GGW is the street that makes me crash most - just caused a flash crash - would it be possible to have flipside as the entry street from Uralia? Then we could avoid GGW altogether.
    Posted 11 months ago by Pomponella Subscriber! | Permalink
  • We'd rather discover and fix the problem, Pomponella. Please, a favor- try to go there and if/when it bogs down, click the bug report icon so we can get the data points. :)
    Posted 11 months ago by kevbob Subscriber! | Permalink
  • Sure Kevbob I'll give it a go. I usually can't do anything while it's reticulating the splines there, but I'll try.
    Posted 11 months ago by Pomponella Subscriber! | Permalink
  • Well, I tried, but although I got the bug window up, I couldn't send before flash crashed. I'll keep trying. If it helps, it only seems to happen to me when going from Uralia to GGW, not when entering GGW from elsewhere. Don't know if it's the same for other people
    Posted 11 months ago by Pomponella Subscriber! | Permalink
  • Same applies for me. I probably sent 15 different bug reports from various areas in Ix before, hurr, I discovered there's a bugs forum.

    Uralia is nightmarish to navigate for me too.
    Posted 11 months ago by Hoyden Nova Subscriber! | Permalink
  • last night was one of the worst in terms of ggw crashing me. it happened around a couple different times and each time i couldn't open a bug report at all (couldn't get anything on the page to respond to my clicking, really -- which is basically the norm when this happens), and i wasn't sure how much help an after-the-fact (refreshed game) report would do, so yeah... i'll keep trying, though, if i experience it again.
    Posted 11 months ago by Buri Subscriber! | Permalink
  • Buri, yes, it is helpful- we get historical move data in the error reports. After you crash there, send it in, please. :)

    Hoydon Nova- yep, we have those, thanks!
    Posted 11 months ago by kevbob Subscriber! | Permalink
  • okay, good to know. i'll definitely do a bug report next time it happens, then. :)
    Posted 11 months ago by Buri Subscriber! | Permalink