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### Topic

#### Error report when loading game

For the last two days, I've been getting the 'a bug occured' box every other time I entered the game world. My internet connection has been wonky for the last four days and crashing without warning. Not sure if that is what's causing the error box to come up. Anyone else getting the error box when entering the world??

Posted 5 months ago by Kaepora | Permalink

### Replies

- I frequently get that box when I'm on a crummy connection.
  In the past few days, I've been on a DSL line and haven't seen it at all.
  Posted 5 months ago by WindBorn | Permalink
- I'm looking at the cable modem boxes, and it's showing all the lights it does when it's working. Not sure if they're flashing like they should, but they're on. Glad I'm not the only one who's seeing the error box when loading the game.
  Posted 5 months ago by Kaepora | Permalink
- If you have problems connecting, check the known issues topic at the top of the bugs forum, there are some pointers for that in the second paragraph. The error dialog boxes will sometimes happen in dodgy connection situations; you can use the self help test (linked in known issues) to send us a report about it.
  Posted 5 months ago by kevbob | Permalink
- Cool; thanks, Kevbob! I'll check that out tomorrow.
  Posted 5 months ago by Kaepora | Permalink