Topic

Make it easier to change billing options

Move to a new bank? Lost your credit card? Identity theft?

That means changing billing info for every service you subscribe to. Most make it easy. Glitch doesn't.

Can we have a page added somewhere for updating our billing info please?

Posted 9 months ago by MrVolare Subscriber! | Permalink

Replies

  • It looks like the method for doing this is to cancel your subscription, then make a new subscription with the new payment method, then delete your old payment method.  This isn't necessarily hard, but it is not explained quite so clearly.  Perhaps have this laid out explicitly in your account page with links to the steps would be a good start?  At least an interim solution until a billing change page could be coded?
    Posted 9 months ago by Carl Projectorinski Subscriber! | Permalink