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### Topic

#### When can we upgrade subscriptions?

I currently have a Copper and would like to upgrade to a Moly. I check every day and still no upgrade available.

Posted 7 months ago by Impy | Permalink

### Replies

- I too, have been wondering this. For months now it says "check back in a couple of days" and never seems to be updated...
  Posted 7 months ago by Mogen | Permalink
- In order to upgrade, you have to cancel your subscription.
  See this post: http://www.glitch.com/forum/general/21166/#reply-222664
  Posted 7 months ago by Sparrow Odele | Permalink
- You might want to try filing a help ticket if you have an annual subscription and ask directly for help to change it.
  Posted 7 months ago by b3achy | Permalink
- mine shows upgrade button...
  Posted 7 months ago by Gadzooks | Permalink
- Gadzooks - yup but when you click that you'll get the 'return in a few days' message :)
  Posted 7 months ago by Hen vla Ham | Permalink
- I'd like to know as well. I'm ready to spend more money :)
  Posted 7 months ago by Jezebel | Permalink
- I was told that you have to wait until the subscription time you have has run out, then you can purchase a new subscription at whatever level you wish :)
  Posted 7 months ago by Genkicoll | Permalink
- I upgraded mine like 3 days ago without a problem...
  Posted 7 months ago by rach.the.emobear | Permalink
- We've added to the FAQ to clarify how to upgrade your subscription. If you run into any trouble, please feel free to submit a help case for your billing issue and I will be happy to help you.
  Posted 7 months ago by Jade | Permalink
- Jade, thanks , but the link you have up there takes us to an authorization page currently. You all rock in TS. *hugs* and Cheers :D
  Posted 7 months ago by Bachjess♫♫♪ | Permalink
- Uh, Jade, wrong link?
  Posted 7 months ago by Palindrome | Permalink
- Yeah! Thats the wrong link.
  Posted 7 months ago by Misty Power | Permalink
- It should be this I think.
  Posted 7 months ago by Scarf | Permalink
- Whoops. Sorry about that guys. The link should work now.
  Posted 7 months ago by Jade | Permalink