Topic

When can we upgrade subscriptions?

I currently have a Copper and would like to upgrade to a Moly. I check every day and still no upgrade available.

Posted 7 months ago by Impy Subscriber! | Permalink

Replies

  • I too, have been wondering this. For months now it says "check back in a couple of days" and never seems to be updated...
    Posted 7 months ago by Mogen Subscriber! | Permalink
  • In order to upgrade, you have to cancel your subscription.
    See this post: http://www.glitch.com/forum/general/21166/#reply-222664
    Posted 7 months ago by Sparrow Odele Subscriber! | Permalink
  • You might want to try filing a help ticket if you have an annual subscription and ask directly for help to change it.
    Posted 7 months ago by b3achy Subscriber! | Permalink
  • mine shows upgrade button...
    Posted 7 months ago by Gadzooks Subscriber! | Permalink
  • Gadzooks - yup but when you click that you'll get the 'return in a few days' message :)
    Posted 7 months ago by Hen vla Ham Subscriber! | Permalink
  • I'd like to know as well. I'm ready to spend more money :)
    Posted 7 months ago by Jezebel Subscriber! | Permalink
  • I was told that you have to wait until the subscription time you have has run out, then you can purchase a new subscription at whatever level you wish :)
    Posted 7 months ago by Genkicoll Subscriber! | Permalink
  • I upgraded mine like 3 days ago without a problem...
    Posted 7 months ago by rach.the.emobear Subscriber! | Permalink
  • We've added to the FAQ to clarify how to upgrade your subscription. If you run into any trouble, please feel free to submit a help case for your billing issue and I will be happy to help you.
    Posted 7 months ago by Jade Subscriber! | Permalink
  • Jade, thanks , but the link you have up there takes us to an authorization page currently. You all rock in TS. *hugs* and Cheers :D
    Posted 7 months ago by Bachjess♫♫♪ Subscriber! | Permalink
  • Uh, Jade, wrong link?
    Posted 7 months ago by Palindrome Subscriber! | Permalink
  • Yeah! Thats the wrong link.
    Posted 7 months ago by Misty Power Subscriber! | Permalink
  • It should be this I think.
    Posted 7 months ago by Scarf Subscriber! | Permalink
  • Whoops. Sorry about that guys. The link should work now.
    Posted 7 months ago by Jade Subscriber! | Permalink