Topic

hmm....tried to sign my friend up....didnt work

i just helped my friend sign up and it didnt work. we did the email part and facebook part and got the invite. once we were in, it asked to pick his default character. we picked the boy with the black and yellow striped shirt. then he named him. the next step was to fill out the info and the choice was to use facebook or to go oldschool (manually). he picked manually. he filled out all his info and went to the next screen and it gave us a blank white page that said error and a number. then we got the page that said "urk. we cant find a character for u at this time". it offered him to report an issue, and he tried but it wouldnt submit. weird. has anyone seen anything like this before? is this a bug? hes like in the game signed in and everything and can even go to the forums but theres no character for him and he cant go to the home or profile page. 
help?

Posted 18 months ago by Gemineye Subscriber! | Permalink

Replies

  • If you can open a help case with the relevant details for his half-created account, we can most likely straighten it out for him.
    Posted 18 months ago by kevbob Subscriber! | Permalink
  • hi im the guy she tried to sing up and my email is jamesdeansjeans@hotmail.com every time i log in it says for some reason we cant find a player for you, when im logged in i try to open a help case it says you must be logged in or have a valid email. what the heck i dont know what to do
    Posted 18 months ago by joshua neel Subscriber! | Permalink
  • Just for dev information (since I will now mess this up) it says last post x minutes ago by

    and then there's no name there
    Posted 18 months ago by Gabi Subscriber! | Permalink
  • joshua- We'll take a look!
    Posted 18 months ago by kevbob Subscriber! | Permalink
  • josh i try and try every half hour or so to invite u but theres still no invite.
    maybe theyll get it str8 =)
    Posted 18 months ago by Gemineye Subscriber! | Permalink
  • Gemineye, we'll get it fixed! There is an account already, we just have to get it sorted.
    :)
    Posted 18 months ago by kevbob Subscriber! | Permalink