Topic

Could there be some sort of Live Help for non-native English speakers?

I lurk in Live Help a lot and help when I can. I seem to be seeing more players who obviously are NOT native English speakers (but whose English is one heck of a lot better than my command of their native language!). Sometimes their question isn't readily apparent. Sometimes Live Help gets very busy and these valid requests for help get missed. Even at the best of times these questions take a lot longer to answer (multiple back-and-forth to narrow down the problem). I know it's not TS's job to teach ESL but with the game getting more and more players that are not from English speaking countries I think we will see a lot more of this. I'm not asking for a bunch of people who speak foreign languages but maybe a Help Chat group for non-native English speakers where more time could be taken with their questions? Anyone else have any ideas? Heck! I am a native English speaker and I don't think I put this across very well! :)

Posted 88 days ago by Marla Subscriber! | Permalink

Replies

  • I think you put it across very clearly: a help area specifically for non-english speakers so their valid help requests do not get lost in the busy, fast paced live help.

    +!
    Posted 88 days ago by Minkey Subscriber! | Permalink