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### Topic

#### All my stuff lost since the change of house.

I have find not any box in my new house. I had all icons, a collection of cubimals, machines etc... in the old house. If it is lost the game is now false.

Posted 7 months ago by keith loon | Permalink

### Replies

- Click the "Help" link at the upper right and open a ticket. They'll get you sorted out.
  Posted 7 months ago by Lucille Ball | Permalink
- Yes, best to ask for help...but what happened to a couple friends who were in their house prior to the housing reset was that they came back into game to their pre-reset homes. So, they had to leave their house (ie, go into Ur) and then come back to their home street...when they entered their house, it was reset and the boxes were there. Note: you might want to take a picture of your old home before you leave if you haven't already... ;)
  Posted 7 months ago by b3achy | Permalink
- me too, i'm not terribly worried, but there it is. i couldn't get into my former house, it's already got a "for sale" sign and unlike the old real estate i can't even get in to look around and sniffle. i guess the sign should say "foreclosed"?
  also it shows i have 385 credits but i get a "not enough credits" message for anything at all i try to buy. it's not my day in game, but hey; there's my RL house to flop around in.
  Posted 7 months ago by Wye | Permalink
- Stoot said to Millie:
  stoot barfieldDon't worry! We'll get it sorted. Unfortunately, finding the boxes is a long manual process :(
  Posted 7 months ago by La Mariposa | Permalink
- I'm in the same boat - no moving boxes to be found. And I had an embarrassing amount of stuff, truly. Ticket submitted for help...I can be patient, but boy would I hate to lose all my things....
  Posted 7 months ago by Torgle Mix | Permalink
- Mine were missing, I filed a bug report, boxes appeared very soon after.
  Posted 7 months ago by snarkle | Permalink
- Submitted a ticket a while ago, and still waiting for my boxes to arrive, but on the plus side, my house will be all decorated and ready when they get here! :D
  Posted 7 months ago by Lazuli | Permalink