Topic

Unexpected disconnect

I tried to enter the world a few times over the last couple hours, but I keep getting an error report pop-up and when I click send, I get a screen that says "OMG reload! unexpected disconnect", which is the same error I get on the pop-up. Is anyone else getting this error?

Posted 4 months ago by >^.^< Subscriber! | Permalink

Replies

  • Yes, same here.  On Chrome and Safari both.
    Posted 4 months ago by Momentary Subscriber! | Permalink
  • Got that the past few days. it's annoying.
    Posted 4 months ago by Ayasta Subscriber! | Permalink
  • Ditto. Can't seem to enter at all. On Safari and Firefox on Mac OSX Lion. 
    Posted 4 months ago by Marcela Subscriber! | Permalink
  • I got it again too, and am unable to enter the world. This happened a couple weeks ago and it's incredibly annoying.  Both times for me, it happened while entering Putter Track C.  I just sent this bug report:

    "Oh no, not again....! I was moving from Rooks Way 3 to Putter Track C, and became frozen. Every time I try to sign back in, I get the "OMG RELOAD! (unexpected disconnect)" message. This happened a few weeks ago, and it was a pain in the but (and also involved Putter Track C!) -- could someone PLEASE find out what's going on? Thanks."
    Posted 4 months ago by Eleanor Rigby Subscriber! | Permalink
  • Same here, Putter Track C and disconnected, can't log in now. 

    They need a "Move to Home" button outside of the game.

    If it helps, I was coming from Putter Track D. 
    Posted 4 months ago by Daddeh Subscriber! | Permalink
  • Oh, interesting. I was on Putter Track C, too. I wish I had known to avoid it. 
    Posted 4 months ago by Marcela Subscriber! | Permalink
  • re Putter Track, also your earlier topic ER. Thanks folks; I was able to repro this one too. 
    Posted 4 months ago by kevbob Subscriber! | Permalink
  • EC, I moved you out of there to your home street. Daddeh, you as well, you are at your home street now.

    Marcela, it will be a few minutes before I can get you out of there. Edit: You are at home too now.

    Anyone else with this issue, were you trying the same streets?
    Posted 4 months ago by kevbob Subscriber! | Permalink
  • *waves hand*   Me too

    And, putter track for me too
    Posted 4 months ago by Iconoclast Subscriber! | Permalink
  • Ok, we think Putter Track C should finally be safe for exploring again**.

    **This does not apply to any Juju Bandits that want your stuff.
    Posted 4 months ago by kevbob Subscriber! | Permalink
  • Try now Iconoclast.
    Posted 4 months ago by kevbob Subscriber! | Permalink
  • Thx  :)
    Posted 4 months ago by Iconoclast Subscriber! | Permalink
  • What's up with Putter Track C, anyways?
    Posted 4 months ago by Eleanor Rigby Subscriber! | Permalink
  • Hopefully, nothing any longer Eleanor Rigby. :)
    Posted 4 months ago by kevbob Subscriber! | Permalink
  • Sorry kevbob - it's still happening. I've been struck by the Putter Track Curse too. I've put in a report...waiting patiently to get back in. (Well, maybe not exactly patiently.)
    Posted 4 months ago by Captain Daisy Subscriber! | Permalink
  • also disconnecting trying to enter Putter Track C
    Posted 4 months ago by Ffyre Subscriber! | Permalink
  • I have the same problem, I was in the Ancestral Lands but I'm not sure where exactly. I'm going to take a guess and say it was probably Putter Track as well... :/

    I sent in a report too, but I didn't mention where I was the first time it happened. *goes to add to the report*
    Posted 4 months ago by Rannera Subscriber! | Permalink
  • Same thing happening to me now, and it is also Putter Track C.
    Posted 4 months ago by Miri Tazapin Subscriber! | Permalink
  • Yes, me too, Putter Track C is lethal!!!
    Posted 4 months ago by Cassandria Subscriber! | Permalink
  • Hello, I was in Choru, it may have been Putter Track. I froze and had to reload but now I cannot sign into game just getting the unexpected disconnect and add report.

    I have been struck by "THE CURSE"   ; (
    Posted 4 months ago by Max Output Subscriber! | Permalink
  • For right now, if you can't get into the game at all, try opening the Profile page of a friend, and going to their street. Or to your own. Hopefully, that will at least allow you to get into the game while staff is not available to fix the issue.
    Posted 4 months ago by Zany Serendipity Subscriber! | Permalink
  • Zany - you are a star! tyvm for that tip!
    Posted 4 months ago by Captain Daisy Subscriber! | Permalink
  • Thank you Zany - this has worked for me too.
    Posted 4 months ago by Max Output Subscriber! | Permalink
  • My bad ( I got that error at Putter Track, than i teleported to my friend's home street. And i was silly enough to try to get to Putter Track again =) Now teleporting to friend's home street doesn't work for me and i have the same "Unexpected Disconnect" message when i try to log in
    Posted 4 months ago by Tiurikko Subscriber! | Permalink
  • Tiurikko.... can you get to your own street via your own Profile?
    Posted 4 months ago by Zany Serendipity Subscriber! | Permalink
  • ofc, and i still get the error message
    Posted 4 months ago by Tiurikko Subscriber! | Permalink
  • oh, i tried it again now, and it worked =) thank you
    Posted 4 months ago by Tiurikko Subscriber! | Permalink
  • When I was unable to connect to the game, I was definitely stuck online, mood and energy continued ticking away.
    Posted 4 months ago by Miri Tazapin Subscriber! | Permalink
  • The Putter Track C Bug is back -- I got trapped again just now.
    Posted 4 months ago by Eleanor Rigby Subscriber! | Permalink
  • I got myself stuck, too! We're working on this and will have you all unstuck as soon as we can.
    Posted 4 months ago by Herp Derp Subscriber! | Permalink
  • OK! We've oiled up the street so it doesn't get you stuck anymore. Sorry for the trouble, folks!
    Posted 4 months ago by Herp Derp Subscriber! | Permalink