Topic

Subscription Aggravation

I hope to heavens that y'all get your payment systems under control before you relaunch. I just tried to change my credit card to my new NON-EXPIRED one… and I couldn't.

Instead, I've had to cancel my subscription. There's no way to switch it over to the new card. I'm sorry, that's just dopey.

Posted 98 days ago by Pascale Subscriber! | Permalink

Replies

  • oh, that is not good!!!

    I won't renew until December but I will need to use my new card!

    +!, please fix.

    Thank you!
    Posted 98 days ago by Minkey Subscriber! | Permalink
  • There's not a lot that's "just dopey" about this game, but the literal inability for customers to extend their subscriptions is about as dopey as it gets.  I've said this before:  please, TS, let me give you money.  PLEASE.
    Posted 97 days ago by Pale Queen Subscriber! | Permalink
  • I'm bumping this up, because I want it fixed by December when I need to renew.  Selfish?  Maybe, but still!

    The clock is ticking...
    Posted 93 days ago by Minkey Subscriber! | Permalink
  • There are a whole slew of players that will need to renew in Sept since all the original beta subscribers got reset to Sept, and many purchased year subs while in the original beta.  Oddly I don't see a way to extend my subscription while I have one...hmmm, now I'm wondering if this should be in bugs....
    Posted 93 days ago by b3achy Subscriber! | Permalink
  • It's getting close for me to purchase a new subscription. How much is the Copper? 
    Posted 89 days ago by Eye Wonder Subscriber! | Permalink
  • www.glitch.com/forum/genera...
    Posted 88 days ago by The Cat Face Subscriber! | Permalink
  • http://prntscr.com/fmei9
    Posted 84 days ago by Carnivale Justice Subscriber! | Permalink