Topic

Multiple Credit Charges for One Purchase - Anyone else seeing this?

I've put in a bug report on this, but wanted to see if anyone else was in the same boat with this credit bug. (If not, I'll know this is probably an error on my end!)

I read through the Known Issues thread and the rest of the forum posts in relation to the recent credits bug, and it seems that, for the most part, everyone's seen an increase or decrease in their credits that doesn't show up as an item in their account history. From what I've gathered, the extra credits aren't actually there and the missing credits aren't actually gone, but rather just displaying as an incorrect value in furniture design.

I've got a slightly different issue! Two days ago, I upgraded my house to have a second floor and upgraded the door I used to the Secret Bookcase Door design. Previously, in R2 testing, I remembered that you would only have to upgrade one door once despite it showing up on both the first and second floor of your house. This time, the door I didn't upgrade remained the plain, original version after I upgraded one of the doors, so I upgraded the second one as well. This should have cost me two charges of 40 credits, for one each upgrade. I didn't upgrade anything else that night, so I went off doing some other things before logging out.

When I logged out, I noticed that I had around 90 credits left when I thought I should have had about 200 credits more than that. So I checked into my account history and saw that I had seven charges of 40 credits made to my account, rather than 2. I filed a bug report, then, and went to the forums to see if anyone else had experienced something similar. I saw the thread with reports of credits seeming to be gone, but I didn't think that would be the problem since my account history does show the credits leaving where those that reported missing/additional credits said there was no written history of those transactions.

I tried to test that out anyway, though, by adding another door and a third floor to my house. Another charge of 40 credits had been made to my account at some point (I can't remember exactly when), and my credit balance was down to 54. I knew that if I added another door, and tried to upgrade it to the same style, it would cost me 80 credits. If my credits were actually still present, and only showing up as 54, I'd still be able to perform this upgrade. I managed to upgrade one door, but not the other, as I did truly have only 14 credits.

So, that's where I'm at now! 14 credits, eight charges of 40 credits (three of which are purchases I did actually make), and thinking I may have messed up spectacularly.

tl;dr Has anyone been charged multiple times, in credits, for one purchase of one furniture item upgrade?

Posted 7 months ago by English Subscriber! | Permalink

Replies

  • I spoke to one glitch who had been charged four times for an upgrade their house's exterior. I don't think you're alone.
    Posted 7 months ago by Millie Subscriber! | Permalink
  • Thanks for letting me know! :) I'm still holding out hope that this isn't a mistake that I somehow made that can't be corrected. Best of luck to that other Glitchen in getting the problem resolved!
    Posted 7 months ago by English Subscriber! | Permalink