Topic

Connection problems?

The home page says the game is live, but the game isn't loading for me.

When I go to the Self-Help Test Page, it reports failures to connect to game server ports 443 and 1443.

When I ping 72.3.199.16, I can't hit the servers, either, and a trace route times out.

Just me, or is anyone else having issues? (Not urgent, I'm just naturally, nerdily curious.)

Posted 13 months ago by Gomi Subscriber! | Permalink

Replies

  • This may explain some of what you're seeing: http://www.glitch.com/help/faq/#q71
    Posted 13 months ago by Millie Subscriber! | Permalink
  • I am having no issues at all. Just logged into the game, actually. If I were you I would: 1. reboot my computer 2. reboot my modem 3. Try again.  If the problem persists, contact your ISP. Sounds like a problem on your end.

    I had the same thing happen 2 weeks ago....it was my internet, not the game.
    Posted 13 months ago by Innie✿, Obviously Subscriber! | Permalink
  • Thank you both.

    I wouldn't be surprised if it were this end. Although, I connected last night on the very same set-up with no problems and there's no changes at the end.

    *sigh*

    I'll reboot my computer and myself tonight and see how it all looks tomorrow.
    Posted 13 months ago by Gomi Subscriber! | Permalink
  • I am suffering for more than 10 days from very strange connection problems.

    The testhelp site shows normal results, yet the game is 90% of the time slowed down excessively, up to the point where it is basically frozen and I cannot do anything.

    I was playing Glitch for 3 weeks straight without any problems, and have not find any answer to this abnormal behaviour now. It seems to have something to do with my connection, because the game works fine if I connect my computer to WLANs in internet cafes or other houses.

    However, as testhelp site does not show any specific problems, and every other website at home works fine, as well as downloads, etc. Glitch website itself also works, as do the forums. Only thing that does not work properly is the game itself., I have absolutel no clue what to tell my provider: "Please make Glitch faster"?

    I submitted a help request to the Glitch staff, but they only mentioned that as far as they know, it is my connection.

    So, obviously, my case is different from yours, but there seem to be some problems which cannot be explained. (Which, unfortunately, does not help me at the moment).
    Posted 13 months ago by Louis Louisson Subscriber! | Permalink
  • So sorry to hear it, Louis Louisson. Hope you have some luck in working things out. If you discover anything interesting, please let me know!

    (I'm blaming everything weird in my life, which at the moment is particularly bizarre, on the giant sunspot. You're welcome to avail yourself of my all-purpose excuse if it's any comfort to you!)
    Posted 13 months ago by Gomi Subscriber! | Permalink
  • And I can get back in the game today, with zero changes to the set-up on my end: same computer, same browser, same ISP, no updates, no firewall changes. Frustrated not to be able to troubleshoot properly, but glad to have game access.

    Louis Louisson, have you worked things out yet?
    Posted 13 months ago by Gomi Subscriber! | Permalink
  • Yeah I've been having connection problems too, really severe ones... which sucks since I just purchased a subscription like 3 days ago.  And now I can't even get into the game.  I know it's not on my end because every other thing on the entire internetz is loading fine for me.  >:(
    Posted 13 months ago by ♪♥~ Auren ~♥♪ Subscriber! | Permalink
  • I only get the 443 and 1443 port failures when I try it from work since playing games at work is not allowed.
    Posted 13 months ago by Mal'akh Subscriber! | Permalink
  • I'm having similar issues. Sometimes I can't enter the game at all, most days I can enter but can hardly do anything. I'm logging in and empying my meat collectores/milkers and that's it, not much fun :-(
    The self help test shows no problems either but note the bandwidth at the end - if it's less than 1MB then usually I know I will face problems. I need to check with my ISP why my bandwidth is sometimes as low as 100k (I have a 2.5M connection)
    Posted 13 months ago by Nevet Subscriber! | Permalink
  • Update ~ FINALLY I was able to get into the game and do some mining.  :: shakes fist at sky ::

    It is now past midnight PST and I'm tired and want to go to bed but ... can't.. stop... mining ... hahahaha... X(
    Posted 13 months ago by ♪♥~ Auren ~♥♪ Subscriber! | Permalink