Topic

No moving boxes

I tried refreshing and clearing history, but I didn't get any moving boxes.  Should have gotten at least one from my storage cabinet and my piggies and butters.  Any help greatly appreciated.  Sorry kevbob should have been more careful in reading the known issues.  Splanking myself.  TY

Posted 7 months ago by Tooth Fairy Subscriber! | Permalink

Replies

  • I am the same house is bare, 
    Posted 7 months ago by bearintheloft Subscriber! | Permalink
  • Please read the known issues topic at the top of the Bugs Forum.
    Posted 7 months ago by kevbob Subscriber! | Permalink
  • Several *LOADS* of glitcheren are not receiving moving boxes.  If a reload and "going back to world" and returning is not fixing this.. then please file a bug report
    Posted 7 months ago by RainyRain Subscriber! | Permalink
  • Update: 

    Follow this new topic.

    -----

    Yep, definitely sent the report in per RainyRain.
    Posted 7 months ago by kevbob Subscriber! | Permalink
  • where is all my stuff? I moved it all to my test house but its all gone! I have no moving boxes! Everything I own disappeared! :(
    Posted 7 months ago by hellokitty491 Subscriber! | Permalink
  • hellokitty491, please do what RainyRain suggested up there^. And by bug report, Rainy means the in-game bug report, which you can find as a ladybug icon above chat.

    edit: or you can submit a help ticket outside the game here.
    Posted 7 months ago by Millie Subscriber! | Permalink
  • Yes.. thank you Millie.. i DO mean in game bug report! 

    Click on the little blue bug in top right.. it's right next to question mark.

    It has been sighted that a Smuggler was seen trying to hijack several moving trucks.  Please bear with us as the Beaurcrocs riffle through the correct paperwork to hire a sloth security team.
    Posted 7 months ago by RainyRain Subscriber! | Permalink
  • It doesn't have to be in game for missing boxes. The link in known bugs is fine. :)
    Posted 7 months ago by kevbob Subscriber! | Permalink
  • Also, recommend going into Ur and then coming back to your home.  Sometimes that helps to reset things - I had a couple friends where this worked for them, and they didn't have to ask the devs for help - they were able to help themselves. If it doesn't work, file a help case or a bug report rather than posting in the forums. That will get to the devs much quicker and they will be able to help you sooner.  Good luck!
    Posted 7 months ago by b3achy Subscriber! | Permalink
  • Any thoughts on how long it will take to resolve a missing boxes bug report? My report is 13 hours old and counting. I've been in and out of the game, and have been running around the world and still no boxes.
    Posted 7 months ago by Xocd Subscriber! | Permalink
  • My stuff is also not there...  I've been paying for the game for 8 months now without a break in my subscription.  I'd hope that the service was as fast as it was when it first impressed me and got me to start subscribing back then but I guess there are lots of people to fix and get back to on this now.

    *Edit - And I've been in, out, around the world, re-loaded, etc.  I wish that would have  made things re-appear, but it didn't.
    Posted 7 months ago by Mewmew Subscriber! | Permalink
  • Any update on when we might get our stuff?? (sent my bug report over 24hrs ago)
    Posted 7 months ago by Vialdana Subscriber! | Permalink
  • Let's follow this new topic
    Posted 7 months ago by kevbob Subscriber! | Permalink