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### Topic

#### constant freeze-ups / crazy loading times

yes. i know this is a known issue. that doesn't really help me when i have to reload the game every 2 minutes and can't move between streets or enter my house.
i've installed the debug version of flash.
i've cleared my cache.
i've made up some rhymes.
i checked my ping.
and still, nothing.
not even bad prose.
just a rock.
thats gone deaf.

Posted 13 months ago by Lady Door | Permalink

### Replies

- This, is happening to me as well when I try to log on to the game. I am also getting messages in the game "god messages" saying that I was disconnected and reconnected....
  Ive done several reloads, cleared the cache ... restarted my computer. I also did the self test and passed all those as well...
  Posted 13 months ago by Chicalet | Permalink
- Perhaps try using a different browser or checking your network equipment as described here: http://www.glitch.com/help/faq/#q66
  Good luck!
  Posted 13 months ago by Millie | Permalink
- Thanks for the link millie that's the self test that my laptop passed and I was too lazy to find the link for. I am still having constant disconnect messages and the game completely freezes. I am using Chrome as a browser.
  Posted 13 months ago by Chicalet | Permalink
- Maybe the ping time is too long? Try pressing Q and P and then look at the graph on the bottom right of the screen.
  Posted 13 months ago by Macs | Permalink
- at least in my case, this issue occurs in both firefox and chrome. drives me nuts. :(
  Posted 13 months ago by Lady Door | Permalink
- Hello-
  Sorry you are having problems! But this-
  "yes. i know this is a known issue."
  There is no general "known issue" for all players that matches what you are experiencing. I do suggest sending us results from the self help test here, and also a link to the page that explains what each one tests.
  Lady Door, the debug version of Flash isn't to make the game run better for you or anything like that. From our FAQ about it,
  "The error reports that you give to us will have much more technical information to help out our developers fix problems."
  It generates extra data in help reports you open in the game that can help debug certain problems in some cases. It is not a 'catch-all' to make the game run better. It's just Flash that sends us extra reporting data on error reports. So we don't want people to install it and think the game is going to run different or anything, because that's not what it is about.
  re:
  "i checked my ping."
  Then click the link in the self help test that says 'Tell us about it'. That sends the report to us in a help case.
  Posted 13 months ago by kevbob | Permalink