Topic

Staff Topic

Stuck Loading issue: Ix streets

Hey there- 

Some people are finding themselves stuck getting into streets in Ix predominately, but also with a couple other examples. If you see this specific error, please read:

[UncaughtErrorEvent type="uncaughtError" bubbles=true cancelable=true eventPhase=2]

Error: Error: LargeBitmap(8000,2000,true,0




The majority of folks seeing this are using Chrome. We're working on debugging it, but restarting the browser fixes usually fixes it, alternatively you can try a separate one, Firefox, Safari for example. 

Posted 17 months ago by kevbob Subscriber! | Permalink

Replies

  • I get that using Firefox.  Closing the browser and restarting takes care of it until the next time.
    Posted 17 months ago by Cindy Subscriber! | Permalink
  • In the meantime, try using:
    beta.glitch.com/game/?SWF_experimental_renderer=0
    Posted 17 months ago by Jono Subscriber! | Permalink
  • Sorry to post here when it's not the same problem (it's not an LX street issue)
    But FINALLY I was able to get out of Rainbow Run! It still lagged majorily this time I got 12 quoins but unable to complete the quest when the timer keeps going even though I'm frozen in place ....

    To note : I use IE, not chrome, for this game.
    I did restart the browser (3rd time was the charm).
    I will NOT be trying the quest again, much to my chargrin, I really wanted the rewards.

    Thanks for reading my posts.

    ~Brekkana~
    Posted 17 months ago by Brekkana Subscriber! | Permalink
  • Heya- Brekkana, I sent you here to try the link Jono left if you still had a problem, I know you weren't using Chrome at the last login, and I did say *majority* had issues, but it is not 100%, and we wanted you to at least try a separate browser or use Jono's link if further problems occured. (An error report generated by your browser was very similar to the issue we have been seeing. :)
    Posted 17 months ago by kevbob Subscriber! | Permalink
  • Thanks kevbob but I think I'm going to pass lol. I frustrated myself to wanting to quit and yes, I know you are testing, hense why I'm here, to tell you what's wrong, but I really love this game so far.

    Sorry to seem a pest! I really try to not be!

    ~Brekkana~
    Posted 17 months ago by Brekkana Subscriber! | Permalink
  • aaah - not just me then. Apologies for the two error reports I just sent in. Will try a different browser.

    Mo
    Posted 17 months ago by Arthur Mo Subscriber! | Permalink
  • Brekkana, you are absolutely not a pest! :D I don't think Rainbow Run itself was the problem. I ran through it very quickly in test yesterday, picking up 39 quoins in the allotted 30 seconds. So, I think it may have been connected to the problems some other folks were noticing. :)
    Posted 17 months ago by kevbob Subscriber! | Permalink
  • My splines will not reticulate past 91% in FF 5.0 flash 10.3 when trying to enter Marrakesh Meadow from the 3200 block of the Marrakesh Quarter. Using Chrome for now.
    Posted 17 months ago by PurpleLogic Subscriber! | Permalink
  • I know you told me to check the forums kevbob...but I switched browsers, restarted them, restarted computer, tried multiple browsers...and my spinach jump kept getting stuck and when my tele cooldown stuck, I was tired.  So tomorrow I will do all the other stuff...clear my caches etc.  This was the first test that I was frustrated so I guess I am lucky.  The worst was taking 5 mins to load my own house...of course I did get a lot of rl stuff done while I was waiting.  I'm not sure I want to thank you for that.  See you next test - hopefully not on the help channel.  Thanks, MA  (PS - I spell checked this message just in case RM was looking!)
    Posted 17 months ago by MisAdventure Subscriber! | Permalink
  • In the future, the game will automatically reload with an older rendering system if this happens. You may notice degraded performance, but the game should play just fine.
    Posted 17 months ago by Jono Subscriber! | Permalink