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### Topic

#### Background rendering problems in Safari/Retina display

This weekend I've seen some strange rendering in Ur streets (not my home street or house) that looks like some of the background and terrain images aren't being drawn. Sometimes they will come in when I walk across the street and sometimes not.
Screenshots: Nightshade Woods and Welldale.
Note that I'm playing on an Apple MacBook pro with Retina display using Safari. Flash version is 11.4.402.265.

Posted 3 months ago by Janitch | Permalink

### Replies

- Thanks Janitch; when this happens, could you please submit a report at that time, in the game with the bug icon?
  Posted 3 months ago by kevbob | Permalink
- Will do. If it helps, this doesn't happen when playing on an external monitor (only the built-in Retina display).
  Posted 3 months ago by Janitch | Permalink
- I'm seeing this too. I've already filed a bug report.#next_pages_container { width: 5px; hight: 5px; position: absolute; top: -100px; left: -100px; z-index: 2147483647 !important; }
  Posted 98 days ago by smithco | Permalink
- Good catch on the style; hopefully this will make it obvious. Otherwise, I will try to contact a staff member next time I'm in game.
  Or maybe Stoot will have to buy the staff new MacBook pros...
  Posted 98 days ago by Janitch | Permalink
- "Otherwise, I will try to contact a staff member next time I'm in game."
  Submitting a bug report is what we really would like; the staff in game (like myself) cannot dissect what the problem is, our client team needs to; they are watching this thread, but we need more errors from the game client. If you can reproduce it on purpose for us, we would appreciate it. Just make a new bug report, reference this thread and my post, submit it, and we'll get it in front of them. :)
  Posted 98 days ago by kevbob | Permalink
- Done (just now).
  Posted 98 days ago by Janitch | Permalink
- I've discovered that the background rendering issue goes away for me with the new GPU option. That may work for Janitch too.#next_pages_container { width: 5px; hight: 5px; position: absolute; top: -100px; left: -100px; z-index: 2147483647 !important; }
  Posted 97 days ago by smithco | Permalink
- Do you still need more in-game bug reports on this? #next_pages_container { width: 5px; hight: 5px; position: absolute; top: -100px; left: -100px; z-index: 2147483647 !important; }
  Posted 94 days ago by dopiaza | Permalink
- This is still a problem for me, and I ran into it on a home street as well today, so it's not just world streets (see how Vell's Street looks to me).
  Posted 91 days ago by Janitch | Permalink
- Now my home street has turned into a sulfur lake with small islands.
  Posted 89 days ago by Janitch | Permalink
- This one I call "imagining the chicken."
  Posted 88 days ago by Janitch | Permalink
- Just +1-ing. Filed a bug as well.
  Posted 84 days ago by Tim the Enchanter | Permalink
- The stars are out in Ix.
  Posted 84 days ago by Janitch | Permalink
- :-( The GPU renderer is disabled, so I can no longer work around this bug.#next_pages_container { width: 5px; hight: 5px; position: absolute; top: -100px; left: -100px; z-index: 2147483647 !important; }
  Posted 82 days ago by smithco | Permalink
- Beautiful new scenery in Firozi?
  Posted 80 days ago by Janitch | Permalink
- Napping on transparent ridge.
  Posted 79 days ago by Janitch | Permalink
- Mysterious, yet bureaucratic-y, door.
  Posted 76 days ago by Janitch | Permalink
- This went away for a little while, but was back again tonight. Quit the game in the end - no point playing if I can't actually see where I am. Ho hum.#next_pages_container { width: 5px; hight: 5px; position: absolute; top: -100px; left: -100px; z-index: 2147483647 !important; }
  Posted 67 days ago by dopiaza | Permalink
- Sorry, folks no updates on this one yet.
  Posted 66 days ago by kevbob | Permalink
- FWIW, this all seems fine in Chrome. I think I've only seen the problem in Safari.
  Posted 57 days ago by dopiaza | Permalink
- I just discovered that zooming out (with the '-' button) all the way causes the background elements to reappear. Since the game looks great zoomed out on a retina display, I don't mind using this workaround.
  Posted 47 days ago by smithco | Permalink
- Oooh, nice find smithco.
  Posted 46 days ago by Janitch | Permalink
- I just started seeing this in Chrome on a Retina MBP last night.
  ETA: I tried the "zooming out" trick, and it works in Chrome as well. I don't have to zoom all the way out, just as many steps as it takes to restore all graphics. (I think it's two or three steps short of full zoom.)
  Posted 36 days ago by Pixley | Permalink
- Yup, happens to me in Chrome too now. Zooming out does appear to work, but it makes everything significantly smaller and not particularly pleasant to play in. #next_pages_container { width: 5px; hight: 5px; position: absolute; top: -100px; left: -100px; z-index: 2147483647 !important; }
  Posted 34 days ago by dopiaza | Permalink
- The newest regions are still not rendering properly (not that I have a lot of hope of it getting fixed at this point).
  Posted 14 days ago by Janitch | Permalink