Topic

Staff Topic

[UPDATED: We're OPEN!] There is a problem with the game. So, we will fix it.

But, that means you can't come in for a bit.

We're ALREADY fixing it!

Update (at 10:53pm, pacific): But, seriously, it was more complicated than we thought. And, we're taking extra to make sure that we lose nothing. Still working!

Update (20-something minutes later): I'm still bored of this problem. It's boring.

Update (another hour later): Prffpt. So, sometimes you make a joke and then reality is all like "oh, you're a joker, huh?" and then it messes with you. Well, nice job me. Nice job. I Shouldn't've joked because now everyone has to stay up late and be all worried. I hope I learned a lesson.

Update (another 30 mins later): we've decided to keep the game closed until the morning so we can evaluate the results of all the fixes with fresh heads.

We are sorry to deprive you of the game in the meantime, but fresh heads are the best way to go when your Glitches' very existence is at stake … and our heads are currently un-fresh with fatigue.

Posted 7 months ago by stoot barfield Subscriber! | Permalink

Replies

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  • Okay, then! Thanks!
    Posted 7 months ago by Jarhaven Subscriber! | Permalink
  • *prays that bacon is going to be implanted*
    Posted 7 months ago by OMG BACON!! Subscriber! | Permalink
  • very interesting...... all my iMG just disappeared!   I am now 2 million currants richer, but  hmmmmmmmmmmm.
    Hope all goes well at headquarters!
    May the giants have a giggle!

    EDIT: restored to former iMG and currants.... in record time!
    Posted 7 months ago by Dru Id Subscriber! | Permalink
  • In the meantime we can stay on the forums
    Posted 7 months ago by ItsShoop Subscriber! | Permalink
  • Thanks for the heads up. I have noticed terrible lag since logging in. I'm going to call it a night as it is after midnight here. Hope you guys get some sleep tonight.

    Thanks for all you and the team put into this game :-)
    Posted 7 months ago by Addie Sparkhall Subscriber! | Permalink
  • I suspect this is due to a lack of bacon
    Posted 7 months ago by bored no more Subscriber! | Permalink
  • There has been significant lag in-game, along with chat working very weird (e.g. slow to show the message, duplicate messages, etc)
    Posted 7 months ago by Sturminator MoOre Subscriber! | Permalink
  • It's been lagging hard lately. 
    Posted 7 months ago by I Love You TS Subscriber! | Permalink
  • They tried this one thing, but it didn't work. Someone suggested doing another thing instead, so they are doing that.
    Posted 7 months ago by stoot barfield Subscriber! | Permalink
  • ....I'm still in the game :P
    Posted 7 months ago by ❅Cobalt❅ Subscriber! | Permalink
  • Wait I think they fixed it! :))))
    Posted 7 months ago by ItsShoop Subscriber! | Permalink
  • For those of us with current auctions what does this mean???

    Anyone have any ideas as to what the problem is?
    Posted 7 months ago by dr kelly Subscriber! | Permalink
  • That one other thing may be a better tack. Yeah. Do that thing.
    Posted 7 months ago by Jarhaven Subscriber! | Permalink
  • Actually, no, still laggy. I was happy for 10 seconds, at least! Ima go back to reading some threads.
    Posted 7 months ago by ItsShoop Subscriber! | Permalink
  • I'm already in game and I'm not reloading. So there! :P

    ::runs away::
    Posted 7 months ago by SkyWaitress Subscriber! | Permalink
  • I love the specificity of the updates on what is going on and how you guys are dealing with it. It's as if I'm there, with you guys, while you figure it out. Brilliant. 
    Posted 7 months ago by Kristen Marie Subscriber! | Permalink
  • My wild guess about the problem is there is an issue with inter-server replication traffic spiking to excessive levels. I have *no* real information though!!!
    Posted 7 months ago by Sturminator MoOre Subscriber! | Permalink
  • Some moments are laggy, some aren't.
    Posted 7 months ago by ItsShoop Subscriber! | Permalink
  • @bored no more I don't bacon that at all.
    Posted 7 months ago by triiku Subscriber! | Permalink
  • I logged out, didnt realize they had closed it. Interesting.
    Posted 7 months ago by Innie✿, Obviously Subscriber! | Permalink
  • Let's see here ...

    Huh.

    Riiiiight. OK!
    Posted 7 months ago by stoot barfield Subscriber! | Permalink
  • mmmmmmm,  bacon
    Posted 7 months ago by hotel delta Subscriber! | Permalink
  • So you saw me heading this way and you closed the game? lol
    Posted 7 months ago by sgjo Subscriber! | Permalink
  • that's nacho problem
    Posted 7 months ago by bored no more Subscriber! | Permalink
  • My theory is that the SWF broke. I could be wrong though.
    Posted 7 months ago by derek smalls Subscriber! | Permalink
  • I have a huge pile of SWFs I could contribute.
    Posted 7 months ago by Eleanor Rigby Subscriber! | Permalink
  • I really did not do it, I promise!  I was just showing a Greet her new home and then everything went... Kabloooey!  I hope she survived.
    Posted 7 months ago by Brib Annie Subscriber! | Permalink
  • My conspiracy theory is that this person is responsible.
    Posted 7 months ago by Effigy Subscriber! | Permalink
  • Just kick the servers and everything will be magically fixed.
    Posted 7 months ago by anonymoose Subscriber! | Permalink
  • maybe the greet is to blame. can't always be eric.
    Posted 7 months ago by bored no more Subscriber! | Permalink
  • It's cause I didn't pet your wood tree, isn't it Stoot. 
    Posted 7 months ago by Li'll Missy Brenda Subscriber! | Permalink
  • The thing is, why would gs11 be unduly affected here? And if it had nothing to do with the analysis going on stats1, why were mon and the cassandra boxes and dm3 getting hit so hard? If the IP of errant script hitting the API was blocked, you'd think gs cpu would drop across the board ... something doesn't smell right.
    Posted 7 months ago by stoot barfield Subscriber! | Permalink
  • Effigy: That is a lot of flowers.
    Posted 7 months ago by Shiromisa Kaya Subscriber! | Permalink
  • Blow in the cartridge. Always worked for my SNES games...
    Posted 7 months ago by Avery♥ Subscriber! | Permalink
  • Mmmm, Stoot talk nerdy to us.
    Posted 7 months ago by SkyWaitress Subscriber! | Permalink
  • Aha. Mart's dinner. That never smells right.

    But, that doesn't seem to make things better.
    Posted 7 months ago by stoot barfield Subscriber! | Permalink
  • Oh man. And we just had a power flicker up here, so first I lost my connection and then was all O_O when the power went back on, but the game closed.
    Posted 7 months ago by Maddie_Rocca Subscriber! | Permalink
  • I knew it. Very, very stinky cheese.
    Posted 7 months ago by Eleanor Rigby Subscriber! | Permalink
  • I think you guys should just pull out a few wires.
    Posted 7 months ago by Liridona Subscriber! | Permalink
  • You did remember to feed the hamsters, right?
    Posted 7 months ago by Enid Subscriber! | Permalink
  • Sounds like too many beans have been consumed, stoot
    Posted 7 months ago by sgjo Subscriber! | Permalink
  • FWIW, if they just reboot all the servers, they won't actually fix the problem, which means it will just happen again in a few hours / days.
    Posted 7 months ago by Sturminator MoOre Subscriber! | Permalink
  • Stoot, I'm sure that every single word you used was in English, but, when combined that way... I'm going to have to leave a bread crumb trail to find my way back out of the forest, and stay away from that candy house I see over there... 
    Posted 7 months ago by Kristen Marie Subscriber! | Permalink
  • "The thing is, why would gs11 be unduly affected here? And if it had nothing to do with the analysis going on stats1, why were mon and the cassandra boxes and dm3 getting hit so hard? If the IP of errant script hitting the API was blocked, you'd think gs cpu would drop across the board ... something doesn't smell right. "

    o.O  stoot, was that English?
    Posted 7 months ago by Innie✿, Obviously Subscriber! | Permalink
  • See, there … all the stats stuff was a red herring. Murphy just restarted httpd on mon because it was swapping, but that has nothing to do with the real problem. GS11's cpu is down now, but other GSs are still blocked waiting on rpcs from it. And it's not down to where it was before the incident.

    Also, Mart says, from the other room "Heyyyyy. Don't diss my dinner."
    Posted 7 months ago by stoot barfield Subscriber! | Permalink
  • Brib Annie, I hope you are all right as I tried visiting the home street of that player with the super long user name and ended up getting stuck. Refreshed and had lag ever since.
    Posted 7 months ago by TomC Subscriber! | Permalink
  • Dammit, now Im hungry!
    Posted 7 months ago by Innie✿, Obviously Subscriber! | Permalink
  • Poor Mart, just trying to eat dinner in peace. 
    Posted 7 months ago by Kristen Marie Subscriber! | Permalink
  • It's hammer time!!
    Posted 7 months ago by sgjo Subscriber! | Permalink
  • "They tried this one thing, but it didn't work. Someone suggested doing another thing instead, so they are doing that."

    Oh, I love you. Don't ever change.
    Posted 7 months ago by Vortexae Subscriber! | Permalink
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