Topic

Staff Topic

Bonus credits for people who buy subscriptions with time remaining on their free trials

This has been a point of confusion and frustration, so I wanted to explain in detail how this will work from now on.

Previously, if you purchased a subscription before the end of your free trial sub, the paid subscription kicked in immediately (because you'd want to get the stipend right away) but any time remaining on your free sub went into the ether.

Now if you buy a subscription with time remaining on the free trial, we'll pay out the remaining time at a rate of 10 credits a day) — if you pay for a subscription without ever activating your free trial, you'll receive a full 300 credits.

The bonus credits will be shown on the post-checkout confirmation page when the payment completes (unless it's a pending payment, in which case the refund is given when it is finalized).  also show up on your credits history page. 

And, this applies retroactively, all the way back to when beta subscriptions were first offered. So, many of you will be finding a nice little bump in your credit account. You can check if it applies to you by looking at the credit section of your account history.

Posted 14 months ago by Blanky Subscriber! | Permalink

Replies

1 2 Next
  • woohooo just when i was wondering why my stripend was so hefty :P thanks Tiny Speck :D
    Posted 14 months ago by Karma Subscriber! | Permalink
  • @Blanky: So because I tested out one of your Beta features during the Beta period, I am penalized after the game is released? If I had known that, I would have created a new account and subscribed on there.
    Posted 14 months ago by Bashere Subscriber! | Permalink
  • Bashere — you could look at it that way, but … you did get the entire free trial month (and a bit extra) and then, because you bought during beta, you got your subscription for free during the remainder of beta (we didn't start counting it down till we launch) AND you got your stipend for an extra four months AND the subscription was half the post-launch price AND you got a stipend several weeks early on launch day AND the credits you bought during beta were doubled. That comes out to well over 1,000 extra credits in your case (even aside from the lowered subscription price). So giving other people extra credits if they did not use the full time in their free trial subscription doesn't seem like it penalizes you.
    Posted 14 months ago by stoot barfield Subscriber! | Permalink
  • What a nice surprise... ^_^  Thanks, TS.  You guys made me smile today.
    Posted 14 months ago by Gant Subscriber! | Permalink
  • I was like what ?
    Now this is awesome news .
    Thank you very much :)
    Posted 14 months ago by Great Brain Robbery Subscriber! | Permalink
  • Wow! 
    Thank you so much for the bonus credits <3
    More fun in the wardrobe for me :D
    Posted 14 months ago by Ebil Subscriber! | Permalink
  • @stoot barfield: Thanks for your reply. I wasn't really that upset, I have more credits than I know what to do with. There are only so many teleportation tokens one can buy, ya know?
    Posted 14 months ago by Bashere Subscriber! | Permalink
  • Note: This is awesome.
    Posted 14 months ago by Lord Bacon-o Subscriber! | Permalink
  • Thank you SO much for doing this. Discovering that my chance at a free month disappeared when I bought a year subscription was the only GRRR part of my Glitch experience so far. As usual, you guys figured out a way to fix it and make things awesome!
    Posted 14 months ago by Meridian Subscriber! | Permalink
  • ;) Love glitch and Tiny Speck !
    Posted 13 months ago by serenitycat Subscriber! | Permalink
  • Thanks to the developers for giving us a trial subscription and not asking for any payment information--you rock! That doesn't happy very often, you know....

    And yes, I've signed up for a subscription--how could I refuse?
    Posted 13 months ago by KatyaR Subscriber! | Permalink
  • Reading through all the comments I sadly don't get what this free trial talk is about, though I am a new user still and I do look into buying a subscription in the near future after I obtain.a better undering got glitch.
    Posted 13 months ago by Esopita Subscriber! | Permalink
1 2 Next