The button seems to not be there on the home page. Maybe it's a bug? Also when I go to my profile I don't see my character, I only see clouds, which wasn't the case when I first started. Is there a preferred browser and operating system for playing?
Hmm I've never heard of that happening. I would report it as a bug, yeah! I'm sorry I can't offer more help, hope it gets fixed! For now, try restarting browser or your computer. I'm not sure there's a preferred browser.. I know there are some problems sometimes when people use Chrome... but I haven't heard of this one happening.