"Staff" is currently labeled on replies to forum threads, but not when the staff member begins the thread. I think it would be useful to have it labeled there too. Also, I think staff should be identified in some way in their posts in chat windows, so we have some way of knowing whether what they're saying is officially "in-the-know", or if it's just some "know-it-all" player, who might actually be misinformed. (I'm not pointing out any one in particular here, just speaking to the general situation).